The Value of Outsourced IT

Your days are filled with making decisions that will guide your business into the future.  It is easy to put your IT needs on the backburner, but that will lead to days spent putting out IT fires rather than focusing on your growth.  In the 21st century technology is at the center of any business.  Your entire operation can grind to a halt due to one computer snag; costing you lost productivity and the potential for lost clients.  According to recent research by CompTIA, the proactive monitoring that a managed service provider offers, reduces your costs by 50% per downtime incident.  Outsourcing your IT needs to Capstone Works is the best way to ensure that your business is running smoothly.  We have the Enterprise level software applications to support your business as well as the wealth of knowledge of multiple IT professionals at your immediate disposal.

Gone are the days where all you needed concern yourself with was a slow internet connection or a finicky printer.  The information technology environment of today is endlessly the complex a major firewall breach that threatens your data, your VPN failing, or your VOIP is not allowing any calls to be made are just three problems you could face.  The costs for keeping a modern office running efficiently on your own can be endless as well.  You need to be confident that all of your hardware and software will continue to work for you and not against you.  This is a job too big for just one computer expert to handle.  It is no longer practical, nor preferable, to be a jack of all trades.  At the very least a help desk employee and a systems administrator are required.  The average combined salary of these positions is $90,000-$120,000 annually, plus the costs of keeping their training and certifications up to date.  Even these employees would not be able to handle every computer glitch you are likely to face. In addition to the peace of mind that contracting with Capstone Works provides, there are many less obvious financial benefits such as reduced overhead, bulk purchasing and leasing options for hardware and software, and software licenses, as well as compliance with government regulations.

Outsourcing lets you focus on your core competencies while Capstone Works focuses on ours. Instead of just the experience of one person, you gain the knowledge of Capstone Works’ team of IT professionals.  By working with Capstone Works you benefit from our experience of working with 100’s of clients.  We have already seen most of the IT issues you will face and know exactly what is necessary to fix them in a timely manner.  At Capstone Works, our knowledgeable and friendly staff are current in all certifications and credentials. Capstone Works’ managed IT services can help eliminate your company's technology-based headaches. There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs.