Why Professional Server Support Is Important

Are your servers “out of sight, out of mind?” Set up, turned on, and promptly forgotten? Your servers are a critical part of your business’ operations and if not managed properly, you are risking a lot of lost time and money.

Austin Business Owners Often “Forget” Their Servers Exist

When your network infrastructure is built correctly, you often forget about the underlying technology that is running it. Instead, you focus on the applications that you work in every day, or the processes that drive your business.

You can make the same analogy with cars. Most people just need their car to get them from point A to point B, they don’t really care about the number of cylinders it has or how much horsepower it has. On the other hand, a gearhead loves going into the deeper bells and whistles, so in our analogy, IT folks like us are gearheads, but for servers and routers. 

The point is, your focus probably isn’t on the hardware or even the software that is running in the background controlling and managing everything. Your focus is your business. Your employees’ focus is on their jobs. The servers that handle the bulk of your IT resources aren’t in the spotlight.

What Does It Take to Support and Maintain a Server?

A server is similar to any other computer. It has an operating system (or it might be running several virtual operating systems at once), it has applications and security settings, and requires updating and general maintenance.

The difference is that if a workstation goes down, only one user is typically affected. If a server goes down, many or possibly all users are affected. The impact this can have on your business is expensive and needs to be reduced as much as possible.

There are quite a few benefits to be had from investing in professional server support. Make sure to check out our service page for more information, but in a nutshell, our professional server support provides you with:

• Maximized uptime of your all-important server infrastructure through proactive monitoring.
• Remote server management, with similar monitoring as you’d expect with an on-premise team.
• Server consulting and customization to ensure your technology works as well as it can for you.

Why Is It So Important that My Servers Are Supported?

Your servers often play a critical role in dishing out permissions, access, and other policies that keep your network organized and secure. They can also centrally manage certain applications that are critical to your business. Problems can escalate and lead to extensive downtime and expensive fixes, so being proactive is critical. Here are three server best practices all Texas businesses should follow.

Your servers are the backbone of your IT infrastructure.

Let me ask you something now: if you were trying to paint a beautiful picture, would you do it on crushed and crumpled tissue paper? Would you try to cook a Japanese Kobe steak in a microwave? If you needed open-heart surgery, would you want the doctor operating on you while blindfolded?

Of course not. None of the above scenarios have any hope of success. You may get lucky for a little while, but failure will almost certainly be the final outcome. Trying to build a successful business on unsupported servers is the same situation with a few of the details changed.

Don’t Wait for a Mishap!

The costs of downtime and lost profits from a major IT outage can really set a business back. It’s better to rip the bandage off now and get your servers squared away than it is to wait for something bad to happen. We are here to help you manage your servers (and all of your IT). We’ll ensure your business has a network infrastructure it can count on. Give us a call at (512) 343-8891 to learn more.